At ProSkid Machines, your privacy is our priority. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website (proskidmachines.com) or make a purchase from us.

By using our website, you agree to the practices described below.

1. Information We Collect

A. Information You Provide Directly

We collect personal information that you voluntarily provide when:

  • Placing an order
  • Creating an account
  • Subscribing to newsletters
  • Contacting support
  • Filling out forms

This may include:

  • Full name
  • Billing & shipping address
  • Email address
  • Phone number
  • Payment information (processed securely via third-party providers)
  • Machine details for compatibility checks

B. Automatically Collected Information

When you visit our site, we automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages viewed
  • Time spent on site
  • Referral source
  • Cookies & tracking data

This data helps us improve site performance and user experience.

C. Third-Party Data

We may receive information from:

  • Payment processors
  • Advertising platforms (Google, Meta, etc.)
  • Shipping carriers
  • Analytics services (e.g., Google Analytics)

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide shipping updates and confirmations
  • Respond to customer inquiries
  • Improve website functionality and user experience
  • Analyze sales trends and performance
  • Market products and promotions
  • Detect fraudulent or unauthorized activity
  • Maintain compliance with legal requirements

We do not sell or rent your personal information to third parties.

3. Cookies & Tracking Technologies

Our site uses cookies and tracking tools to:

  • Improve loading speed
  • Store cart items
  • Personalize content
  • Measure ad performance
  • Analyze website traffic

You may disable cookies in your browser settings, but some site features may not function correctly.

4. Payment Processing

We do not store your full credit card information.

All payments are processed securely through trusted third-party gateways (e.g., Stripe, PayPal).

These providers are responsible for safeguarding your financial data.

5. How We Share Information

We may share your information with:

A. Suppliers & Fulfillment Partners

To deliver your order, we share:

  • Shipping address
  • Contact details
  • Product order information

B. Service Providers

Such as:

  • Payment processors
  • Email marketing tools
  • Analytics platforms
  • Freight & shipping companies

C. Legal Compliance

We may disclose personal information if required by:

  • Law
  • Court order
  • Government authority
  • Fraud prevention investigations

6. Data Security

We implement industry-standard security measures to protect your data, including:

  • SSL encryption
  • Restricted access controls
  • Secure payment processing
  • Regular security monitoring

However, no digital transmission is 100% secure, and we cannot guarantee absolute protection.

7. Your Rights & Choices

You may request to:

  • Access the personal information we hold
  • Update or correct your information
  • Delete your account
  • Opt out of marketing emails

To make a request, contact:
📩 info@proskidmachines.com